ATAS

What is ATAS?   ATAS (Automated Time and Attendance System) is a telephony system that enables Resources to log in and out of jobs they are currently working on. Each Client has a specific ATAS telephone number which links to their data, meaning... Read More

When providing a start time, the first thing that is required is the PTW (Permit To Work) number. This is a unique 6 digit number found at the bottom of the Permit To Work book. The name of this may change depending on the Client connected as this... Read More

When completing a job, the first thing asked is if a revisit is required. If a revisit is required then press 1, if no revisit is required press 2 and if some assistance is required then press 0. If option 2 is selected, the Work Order is updated and... Read More

As soon as the ETA Provision section is reached, the Estimated Time of Arrival for the job needs to be entered. The caller will be asked to enter this using a 4 digit 24 hour format. An example of this would be if the ETA was 8:30am, the User would... Read More

The first thing that is required is for the User to dial the required number above, depending on who the Client is, to access the ATAS system.  A welcome message is then heard providing the name of the system that is currently being called. This... Read More