Resources

Catalogue List

Clicking the Catalogue List button will display a list of all the Catalogues in the system. Each Catalogue will have a Name, the Supplier it is for, when it was created and who created it. Double clicking a Catalogue or selecting a Catalogue and... Read More

Pre-Qualification

Should Pre-Qualification be enabled for the system, administration of Pre-Qualification will be required. This can be done by clicking the "Pre-Qualification" button.    Clicking the "Pre-Qualification" button, displays the Resource PQQ... Read More

Resource Introduction

About the Resource Module   The Resources module is not only a data repository but is the source of data used throughout the system and is vital to the Helpdesk operation and to efficient Work Order assignment, expediting and escalations. It holds... Read More

Unapproved Catalogue List

Each item that is added to a Catalogue (including whole Catalogues) will need to be approved before they available throughout the system. To do this, a User that has the correct Catalogue permissions will need locate and review the item changes.... Read More