Once logged in to the application, Users will be taken to the main Application page: the System module. On the System module, Users can complete the following actions (depending on the profile permissions): ● Log off & Exit - This is how... Read More
Accessing the Application
On opening the Ostara Application, the first screen that appears is the Login screen. This a very simple screen in which Users enter their login details to access the Application. If the current User has previously logged into Ostara (i.e. the... Read More
It is possible that a User may forget either their Username or Password, meaning they would not be able to access the application. If that is the case then they can request a Username reminder which is sent via email to the User or set a new Password... Read More
About the Application The Application is accessed using a user name and password combination. The strength of the password is determined by the Person's profile. After logging into the Application, the System module is displayed. This is... Read More
Sometimes a User may be required to change their password due to security reasons, for personal reasons etc. This can be done by clicking the "Change Password" button in the System module. This works in a similar way as to when a User is logging into... Read More
The Ostara Logo menu contains a number of useful actions available to the User. To get to these simply click the Ostara icon, located at the top left of the application, to display the list of actions. As shown in the screenshot above, the... Read More
If Users no longer need to use the system then there are two ways to exit/close down the application. These, located in the System tab, are as follows: Clicking the "Log off" button will display a confirmation message asking if the User is sure... Read More
Upon receiving connection errors such as "Cannot Connect to Service" messages, Users are able to check their connectivity to the Ostara system. To achieve this, use the Connection Test option in the System tab. Clicking this will display the... Read More
Edit My Details If the User's details are are incorrect or need updating, this can be done through the Home Page using the "Edit My Details" button. This will show the Edit My Details page. On this page, the User can change many of their... Read More