About the Work Orders Module The Work Orders module of Ostara is a User friendly interface which utilises data provided in the Core Data module to enable accurate fault logging and management of quoted works. The Helpdesk is able to track and... Read More
Work Orders
To create a Purchasing Work Order click the "Create Purchasing Work Order" button. The process is the same as the creation process on the Portal so please follow the steps on the "Create Purchase Order Tab" Read More
Work Order Messages are a way for Clients and Resources to update Work Orders and be informed of the changes made by each party. These changes could range from adding notes and documents to requesting an ETA/providing an ETA and a message is... Read More
The table below lists the type of email sent detailing what triggers them to be sent: Type of Work Order Trigger Email Type Sent to? Reactive On Assign Assign Email Resource Reactive On Stop Job Completed Email ... Read More