Call In Actions - Reactive, Quote, PPM, Audit

An engineer may attend a job only to realise that the job cannot be completed in time or is too difficult for one person (Reactive Work Orders only). Therefore, the User will need to put in a request for additional engineers, this can be done from... Read More

Call In Actions are all accessible through the ‘Call In Action’ button on the Helpdesk. The Actions available when Call In is received is dependent on the status of the Work Order. Each Call In Action (once complete) will show as an... Read More