The Failed Emails List displays all the emails that failed to send within the last month. It displays the date of the failure, who the email attempted to send to, the subject of the email and the reason the email failed to send. Here is an example... Read More
Email Section
The Email Section of the Ribbon contains different lists which display different information regarding the emails that have been sent, received and failed to send at all. These lists are: Failed Emails List Incoming Emails List Sent Emails List ... Read More
The Incoming Emails List displays all the emails that have come into the system from external services. These could be system generated replies or replies from the Contacts themselves. Upon opening, the list defaults to today's date and only... Read More
The Sent Emails List displays all the emails that have been sent from the system. These could be emails assigning Work Orders to Resources, informing Clients that a Work Order has been cancelled or providing notification updates against Work Orders.... Read More