To update Ostara with quote details, follow these steps: 1. Click on the Work Order module. 2. Search for the Work Order to update. For more information, see the Select Work Order List page. 3. A list of Work Orders will be returned relevant... Read More
Updating Quotes
Once Quote Requests have been received, the User then needs to select the appropriate Quote so the Resource can complete the work. To select a Quote, go to the Agent Actions menu and choose the "Select Quote" action and to deselect a Quote that has... Read More
In some cases when a Quote Request is received, the Quote value may be deemed to be too expensive or there may be some inconsistent details. In these circumstances, the User can request that the Resource reviews the Quote and amends it using the ... Read More