The final section is the Work Order Events section. 1. The different aspects of the Events window is detailed in more depth throughout the Agent Actions sections. However, as an overview each change or update made to the Work Order will show as... Read More
Work Order Events
In the Work Order Events, it is possible to have an Event item where Notes have been added and these can viewed by clicking the Notes hyperlink. This will display all the Notes on that Event in a pop up window. In some cases, where a User is in... Read More