In some cases, a Resource may have been requested to provide a Quote for a job but has not responded, causing the Client to want an update about it. This can be done by using one of two actions: Chase Quote Request (Email) and Chase Quote Request ... Read More
Job Detail Actions
If a Site User has made a mistake on their order and needs to amend the items, they can update the order to ensure it is correct. This can be done using the "Edit Purchase Items" button. 1. On the Job Detail screen, select the "Edit Purchase... Read More
Sometimes, the details of a job may be incorrect and they may need amending before they are assigned to a Resource. This can be done using the "Edit Job" button. 1. On the Job Detail screen, select the "Edit Job" button to display the Edit Job... Read More
The Supplier will need to let the Site know when their items have been dispatched. This can be done using the "Purchase Items Dispatched" button. 1. On the Job Detail screen, select the "Purchase Items Dispatched" button to display the... Read More
Sometimes it may be possible for a Resource to complete a job whilst not on site. Therefore, they will need a means to stop the job remotely. This can be done using the "Remote Fix" button. 1. On the Job Detail screen, select the "Remote Fix"... Read More
Whilst accessing a Purchase Order, there maybe a case where a decision has been about the delivery charge for the order so the Supplier will need to update it. This can be done using the "Edit Delivery Charge" button. 1. On the Job Detail... Read More
When a Quote job is raised, the User has the ability to add and amend the Quote Requests on this Quote job. This can be done using the "Add or Amend Quotes" button. 1. On the Job Detail screen, select the "Add or Amend Quotes" button to... Read More
When a Quote job is raised, Resources will need a way to provide quote details for any jobs that the Client has requested they provide a quote for. This can be done using the "Provide Quote Details" button. Head Office Users will not only be able to... Read More
Resources may be required to provide an estimate of when they will arrive to perform the job they have been assigned. This can be done using the "Provide ETA" button. 1. On the Job Detail screen, select the "Provide ETA" button to display the... Read More
If a User has the delivery dates for a Purchase Order already, they can then update the order with these dates. This can be done using the "Delivery Dates Provided" button. 1. On the Job Detail screen, select the "Delivery Dates Provided"... Read More