Job Detail Actions

Edit Delivery Charge

Whilst accessing a Purchase Order, there maybe a case where a decision has been about the delivery charge for the order so the Supplier will need to update it. This can be done using the "Edit Delivery Charge" button.       1. On the Job Detail... Read More

Fixing a Job Remotely

Sometimes it may be possible for a Resource to complete a job whilst not on site. Therefore, they will need a means to stop the job remotely. This can be done using the "Remote Fix" button.     1. On the Job Detail screen, select the "Remote Fix"... Read More

Linking Work Orders

In some cases, certain Work Orders can be related to other Work Orders and they may need to be linked together. This can be done using "Link Work Order" button.     1. On the Job Detail screen, select the "Link Work Order" button. 2.  Upon... Read More

View Notes History

Some Work Orders may have had a lot information added to them and some user may require to look through these notes for specific information. This can be done by looking at the history of Notes have occurred on the Work Order. There are two ways to... Read More

Providing an ETA

Resources may be required to provide an estimate of when they will arrive to perform the job they have been assigned. This can be done using the "Provide ETA" button.     1. On the Job Detail screen, select the "Provide ETA" button to display the... Read More

Delivery Dates Provided

If a User has the delivery dates for a Purchase Order already, they can then update the order with these dates. This can be done using the "Delivery Dates Provided" button.     1. On the Job Detail screen, select the "Delivery Dates Provided"... Read More

Add or Amend Quotes

When a Quote job is raised, the User has the ability to add and amend the Quote Requests on this Quote job. This can be done using the "Add or Amend Quotes" button.     1. On the Job Detail screen, select the "Add or Amend Quotes" button to... Read More

Request Quote Review

In some cases when a Quote Request is received, the Quote value may be deemed to be too expensive or there might be some inconsistent details. In these instances, the User can request that the Resource reviews the Quote and amends it using the ... Read More

Allocating/Taking a Job

Resources that have the ability to allocate jobs may also wish to take some. Rather than needing two buttons for each action, Users who have the permissions to perform both actions will be presented with the "Allocate Resource/Take" button.     1.... Read More

Providing Quote Details

When a Quote job is raised, Resources will need a way to provide quote details for any jobs that the Client has requested they provide a quote for. This can be done using the "Provide Quote Details" button. Head Office Users will not only be able to... Read More

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