Glossary

A B C

A TERM DEFINITION Accounts Code Unique alpha-numeric code associated to the Accounts Accrual This is the expected cost of a Work Order. Before attendance, the Accrual is based on the Average Order Value for this Work Order Type.... Read More

J K L

J TERM DEFINITION Job Title This is the field against a Building or Resource contact in which you would enter their job title   K TERM DEFINITION Known as Name A Building may have an official name, but be known as... Read More

Y Z

Y     TERM DEFINITION Yes Weighting (RFI) This allows you to enter the weighting for any multiple choice question which is answered “yes”   Z TERM DEFINITION       Read More

S T U

S TERM DEFINITION Scheduler The tool used to confirm when a reactive or quoted Work Order should be undertaken. It displays Building and contractor availability and any restrictions on specific dates Serial Number (Asset) The... Read More

P Q R

P TERM DEFINITION Parent Asset Denotes the hierarchy relationship between Assets. For Example, A tagged Asset is the parent of a subordinate Asset Parent Resource Refers to Tier 1 and Head Office Resources Password This is... Read More

Glossary Introduction

The Ostara Systems Glossary of Terms:   A B C  D E F  G H I  J K L  M N O  P Q R  S T U  V W X  Y Z  Read More

V W X

V TERM DEFINITION Valid From (RFI) Is the date that the RFI is valid from Valid To (RFI) Is the date that the RFI is valid to Validate Date (finance) Specific date to record and identify when validation has taken place to... Read More

M N O

M TERM DEFINITION Managed Date Date from which services commence at a Building. This must be completed for a Building to show in Work Order creation process Management Client The Persons or Company for who a service is provided ... Read More

D E F

D TERM DEFINITION Date Last Checked This is a date field against an Asset, where you can state the last time that this Asset was checked to confirm that all of the details recorded against it were correct Decimal Places (RFI) This... Read More

G H I

G TERM DEFINITION Gross (finance) Total value before any deductions have been made   H TERM DEFINITION Has Contractual SLAs? When creating a contract which has reactive elements to it, you have the option to choose... Read More